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3 ambitious goals: |
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The integrated system comprises closely interweaved software and methodological tools:
- Advanced software tools to enable automated and frequent data collection and transmission directly from companies through the Net
- A statistical methodology and relevant software tools for a calculation and validation of the satisfaction and loyalty, dealing with emerging problems such as non numerical data, time changing questionnaires, missing answers, weighted samples etc...
- A methodology for the interpretation of the indexes and their trends (statistical and datamining tools) and a functionally rich Web platform for the delivery of the statistical information to the user community
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| Copyright © 2004 Décisia - All Rights Reserved |
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